Fireflies.ai
Otter.ai
Pricing
PricingFreemium
PricingFreemium
Free Plan
Free Plan
Free Plan
Side-by-side comparison based on pricing, features, and community data.
Fireflies.ai and Otter.ai are both AI productivity tools. Fireflies.ai is Freemium; Otter.ai is Freemium. Fireflies.ai edges ahead for sales teams and CRM-heavy workflows due to its deeper Salesforce/HubSpot automation and custom keyword tracking for deal signals.
Fireflies.ai edges ahead for sales teams and CRM-heavy workflows due to its deeper Salesforce/HubSpot automation and custom keyword tracking for deal signals. Otter.ai is the safer pick for general knowledge work and education because it emphasizes real-time transcription and avoids the friction of bot-joining external calls. Both handle 60+ languages and offer freemium models, but Fireflies' 800-minute free cap favors light users while Otter's unspecified limit is harder to judge. Neither excels at accuracy with poor audio, so audio quality matters for both. Choose Fireflies if CRM sync and competitive intelligence are core needs; choose Otter if you want less intrusive real-time capture.
Pick Fireflies.ai if you're a sales ops team that needs automatic CRM field population and keyword alerts for objection tracking.
Pick Otter.ai if you attend frequent meetings with external guests and want real-time transcription without adding a bot to every call.
| Feature | Fireflies.ai | Otter.ai |
|---|---|---|
| Meeting Capture Mode | Bot joiner (auto-attends calls) | Real-time on-device transcription |
| CRM Integration Depth | Auto-populate fields (Salesforce, HubSpot) | Sync data only (Salesforce, HubSpot) |
| Custom Tracking | ✓ Keyword alerts & topic trackers | — |
| Query Interface | AskFred (conversational AI) | AI Chat (voice-activated search) |
| Free Tier Limit | 800 minutes/month | Unspecified limit |
| Guest Experience | Bot joins (may feel intrusive) | No bot (less friction) |
| Video Recording | Paid tier only | Included |
Synthesized by AI from verified tool data · cached per pair
800 minutes of storage, limited transcription credits per seat
Unlimited transcription, 8,000 mins storage, AI summaries
Unlimited storage, video recording, advanced analytics, CRM integrations
Custom storage, SSO, dedicated support, on-premise options
300 monthly transcription minutes, 3 lifetime audio/video file imports, 1 concurrent meeting, 25 most recent conversations
1200 monthly in-app recording minutes, 10 monthly audio/video file imports, 90 mins/meeting, 2 concurrent meetings, unlimited conversation history
Unlimited meetings and in-app recordings, unlimited audio/video file imports, 4 hours/meeting, 3 concurrent meetings
Unlimited custom AI workflows, unlimited meetings, 4 hours/meeting, 3 concurrent meetings, SSO, SCIM, Domain Capture, HIPAA compliance (add-on)
